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Faqs

Disclaimer on Apparels purchased from enjoylery.com

The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only approximate values. Also there may be Slight difference in the design and pattern as compared to the picture shown on the the website.

While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because of the nature of fabric dyes, weather at the time of dying and differences in display output due to lighting and digital photography and color settings and capabilities of monitors.

A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the outfit received. enjoylery.com firmly believes that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits or accessories ordered.

It is practically impossible for enjoylery.com’s Designers to replicate the same colors on an outfit as seen on your monitor. A variation in the shade selected by you is considered as a normal practice as these garments have a tendency to reflect different shades of a color under different light and weather, type of camera used for photography or type and settings on the computer monitor.

We wish to clarify and ascertain that every customer who orders any outfit from enjoylery.com is aware of this genuine problem. While ordering on internet, we suggest that customers should be extra careful of following -

1.Red, maroon and orange colors have a higher tendency to reflect a different shade than other colors. For example even if you yourself try to photograph from a digital camera or scan a red garment, in most of the cases it will show either as maroon or orange on the computer monitor and vice versa. Though imaging technology has advanced, still no full proof solution to this problem is available at the moment.

2.Many a time’s green and blue shades also overlap. Same is the case with off-white, white and cream colors.

3.Sea Green color sometimes looks Aqua blue and the other way around.

4.Some fabrics like raw silk, khadi silk, cotton silk, south cotton, brocade have a textured effect where we can see the weaving & threads are visible in different directions which is an inherent characteristic or feature of that fabric and proof of its authenticity. These are not defects. This raw finish is the beauty of these fabrics.

5. Handcrafted, hand dyed, hand printed, hand painted, hand embroidered, handloom, hand weaved products will always have minor differences when we compare them as they are not made by machines. Each piece will be unique. Handicraft artisans always try their best to make each piece better than the previous one. So, the product will always have minor variation keeping the same theme constant in artistic manner. The raw finish of the handicrafts cannot be compared with machine finished products as this raw finish is the beauty of the handicrafts items.

Beads and Sequences missing or Coming off We believe that customers who are ordering items with sequins and other beaded embroidery are aware of the fact that these shiny embellishments have a tendency to come off. Even with the best of handling and care this cannot be avoided altogether. Many a times during strict physical checking at the customs during transit, more than usual sequences and beads come off. Many a times it may happen that you open a box and find some pieces falling down on the floor. Or you wear the dress and in few hours you might lose some of them. Do not panic or over-react because if you look with a magnifying glass at any such dresses / saris worn by others, you will most certainly find some pieces missing or almost at a state of falling down.

Your are deemed to have accepted the terms and conditions. enjoylerycom reserves the right to time modify the Terms & Conditions of Use of the site without any prior notification to you.

Deliveries within India

Enjoylery delivers orders to all pin codes via Fedex, Bluedart , DTDC and other courier partners.

Pincodes that are not covered by Fedex, Bluedart & DTDC are shipped via Speed Post / India Post.

Feel free to place your order and we'll make sure it gets delivered to you on time!

What is Octroi ? Why is courier company asking me to pay Octroi - India ?

Octroi charges are levied by state governments when product enters the state.  It is a charge for allowing transit of good through the jurisdiction.

Any Octroi charges asked by the Courier company is payable by the Customer. Courier company will collect the Octroi amount from the recipient at the time of delivery. A receipt for the same will be provided.

Octroi is charged in following states:
Maharashtra

What is the estimated delivery time In India?

The estimated delivery time in India is 8-10 Calendar/Working Days

How does Gharpay (Cash Before Delivery) work ?

Enjoylery.com has a tie up with Gharpay and we use it to collect Cash in Advance from Customers. 

 
Customer can avail facility of Gharpay in certain pincodes. Check pincodes here: http://gharpay.in/check-pincode/

 

How Does it Work:

Customer places an order on enjoylery.com using Cash Before Delivery facility.
Gharpay executive will collect the payment within 24 - 48 hours from your doorsteps. Customer will be provided with the receipt as the proof of payment. 
enjoylery.com will be notified by Gharpay in real time that the payment has been collected.
Vendors will be notified to dispatch the product at the same time.
Product gets dispatched immediately upon receipt of the payment. It takes 5 - 6 business days for the product to reach. You will receive tracking mailer as soon as the products are dispatched.

What is Cash Before Delivery ?

Cash Before Delivery is a facility made available for customers who would like to pay using Cash. We accept only prepaid orders, hence the cash has to be paid to "book the order". The order is processed immediately upon receiving cash payment and the delivery is done within 6-8 days from date of order. While you are placing an order, please enter your pincode and the 'Cash Before Delivery' option will be enabled automatically if it is available at your pincode.

 

You need a minimum order of Rs. 500 to avail this facility. 

How Does it Work:

  1. You place an order on enjoylery.com using Cash Before Delivery facility.
  2. Gharpay executive will collect the payment within 24 - 48 hours from your doorsteps. You will be provided with the receipt as the proof of payment. 
  3. We will be notified by Gharpay in real time that the payment has been collected.
  4. Enjoylery Vendor will be notified to dispatch the product.
  5. Your product gets dispatched immediately upon receipt of the payment. It takes 6 - 8 business days for the product to reach. You will receive tracking mailer as soon as the products are dispatched.

 

How can Domestic Customers make a payment?

Yes - You can pay online.

1. Using your Credit Card/ Debit card / Netbanking / Cash Cards (Everyone )


We accept payments made using Visa/MasterCard/American Express/Maestro
To pay using your credit/debit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password. 

 

2. Cash on Delivery/Cash Before Delivery - Please check service available on your shipping pincode

Why am I not able to track my order?

Please check after 24 hours as the tracking ID for your order will take some time to be activated once it’s shipped.

I haven't received the invoice for my order.

 hard copy of the invoice is sent along with your order. If you have not received a hard copy you can request for a soft copy by Contacting Us

How do I know my order has been confirmed?

We’ll send you an e-mail & SMS once you’ve successfully placed your order!  We’ll also let you know as soon as the seller ships the item(s) to you/warehouse along with the tracking number(s) for your shipment(s). 

What should I do if my order is approved but not yet dispatched for a long time?

Please contact our Customer Support so that we can look into this.

I found the package open and the product seal broken. What should I do?

 

You can request for the item to be replaced or returned by visiting My Orders. Use the ‘Return’ option here & fill out the details of the issue so that we can help you.

Will the delivery be re-attempted if I’m not able to collect my order the first time?

Yes, we’ll make sure that the delivery is re-attempted the next working day if you can’t collect your order the first time.

Does Enjoylery deliver internationally ?

Yes, we deliver worldwide. Shipping is charged extra and is explained below.You will be able to see shipping charges at the final checkout page for the items you have selected. 

International shipping is available for all except  fragile items. You can place the order directly on the website. 


Payment Options: 
 

1. Bank deposit

2. International Credit Card\Debit Card\ Net Banking 


The order will come to Surat-Gujrat-India for the Quality Verification first and then shipped to your Address.

We will send you the tracking details as soon as your order gets shipped from here.

My order is delayed. What should I do?

On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you.

You can also track its status by visiting My Orders

Can I accept the package after checking the contents inside it?

Sorry, as per company policy, a package can’t be opened before delivery is accepted.

But you can accept the package & get in touch with us later in case you have any concerns.

How to track my order?

 You can view the status of your order by going on your registered email on enjoylery.com .

Please find below the status definitions for your order.

Status of Order:


a) Pending -  Your order hasn't been processed yet.

b) Confirmed - Your order has been processed and is waiting to Manifest (Make Dispatch ready) your order.

c) Manifest - Your order has been in Manifest stage.

d) Shipped - You should receive or should have received an email at this point with the tracking Information.  Please visit Courier partners website to get latest update on where your courier has reached.

e) Delivered - This is an estimate that you have received your package and order has been marked as Delivered by the designer. Please contact us immediately in case you have not yet received the item

f) 

What is 'My Account'? How do I update my information?

  It is easy to update your enjoylery.com account and view your orders any time through 'My Account'.

    'My Account' allows you complete control over your transactions on enjoylery.com

  • Manage/edit your personal data like address, phone numbers, email ids
  • Change your password
  • Track the status of your orders
How to place an order at enjoylery?

Shopping from us is easy!

 Select the product you’d like to buy. Create a login :

  • Add products to your cart or just hit  checkout 
  • Add Billing & Shipping address
  • Add a working phone number and email address.
  • Use a preferred payment mode and confirm the order

www.enjoylery.com

Happy shopping.

Which one is the best online women's clothing store?

There are many online women’s clothing store available in the market. Even I order  many clothes from different platforms. But, personally I recommend one of the best women’s clothing store is Enjoylery. The quality of clothes they deliver is amazing and at very reasonable price along with best discount. To know more about Enjoylery and have a look on its wide collection visit : https://www.enjoylery.com/

Where can I buy women's ethnic wear online?

Hi, One day I was surfing clothes online and I found one amazing website of Enjoylery .I got amazing collection on women’s ethnic collection wear for Sarees, Salwar Suit, Anarkali, Lehenga Choli etc. I order bulk order and they deliver it at my doorstep in an amazing way and there quality is too good. So personally recommend you to buy women’s ethnic wear online from : https://www.enjoylery.com/