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Policy Term

TERMS OF USE

TERMS OF USE:


  • By using enjoylery.com, the user has unconditionally accepted the terms and conditions of use as given here under and/or elsewhere in the site.
  • In order to use the Enjoyery.com, the user have accepted the following terms and conditions given below. We reserve the right to add, delete, alter or modify these terms and conditions at any time.
  • Our products once sold and delivered shall not be taken back and/or exchanged under any circumstances
  • All payments of Invoices to made in full through account payee cheque  payable at Surat. No Part or on account payment will be accepted by us.
  • Goods once dispatched for Railway and/or Transport, the Company shall not be responsible in any manner
  • Interest at the rate of 2%per month shall be payable from the due date of payment till actual receipt and/or realization thereof.
  • All cheques/demand draft /payorder shall be made in the name of “Enjoylery e-commerce Pvt Ltd.,” Kotak Mahindra Bank Account No. 9611797750. IFSC Code “kkbk0002856”.
  • Our company shall not be responsible for the consequences/claim for the delivery of any damaged product's received at your end.
  • Our company shall neither accept any responsibility nor entertain any claim for the sale of the products executed by you on any website/e-portal site/social media sites.
  • Any dispute and/or differences arising out of the breach of any of the terms & conditions mentioned hereinabove, our Surat office shall initiate appropriate legal action and the Courts of Surat shall have jurisdiction only.
  • Acknowledgement of the bill/invoices/delivery challan given hereunder will construe and mean unconditional acceptance of terms of our conditions.
  • Acceptance of this purchase invoice shall be construed as deemed acceptance of the aforementioned terms and conditions and shall be binding on the persons, their servants, agents etc.
  • The user may carefully read all the information on products and services as provided in relevant sections.
     
  • Enjoylery.com will not be responsible for any damage suffered by users from use of the services on Enjoylery.com. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.
  • All products are checked, screened and assured by the vendors to ensure that the products are of the standard, quality, design, composition, style or model that they are representative of.
  • The prices and availability of products are subject to change without prior notice at the sole discretion of our.
  • Request for cancellations of orders once placed on Enjoylery.com shall not be entertained.
  • We reserve the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the user shall be informed of the same.
  • If a non-delivery or late delivery occurs due to a mistake by the user (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Enjoylery.com for re-delivery shall be claimed from the user placing the order.
  • The User agrees to give accurate, authentic and true information. Enjoylery.com reserves the right to confirm and validate the information and other details provided by the user at any point of time. If any such user details are found not to be true wholly or partly, Enjoylery.com has the right in its sole discretion to reject the registration and debar the user from using the services of Enjoylery.com and / or other affiliated websites without prior intimation whatsoever.
  • Enjoylery.com will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the ones to 'prove otherwise' shall be exclusively on the user. The user must exclusively use his/her own card on the site.
  • Enjoylery.com shall not be liable for any delay/non-delivery of ordered goods by the vendors (trade organizations, manufacturers / shops etc.), flood, fire, wars, acts of God or any cause that is beyond the control of us.
  • The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
  • Enjoylery.com shall not entertain any complaints after 7 days, once the order is delivered.
  • If the user has any question, doubts or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through email: inquiry@enjoylery.com and should wait for a written clarification before using the service.
  • If a non-delivery or late delivery occurs in any case then Enjoylery.com is not liable to pay / refund any amount more than order value of customer.

Disclaimer

DISCLAIMER:


By using www.enjoylery.com the user unconditionally accepts the terms and conditions of use as given here under :

  • Before jumping to any conclusions or placing an order, the user may carefully read products information and services displayed in relevant sections and information in frequently asked questions.
  • www.enjoylery.com is owned and managed in and By Surat, Gujarat. All the contents of the site are only for general information or use. They do not constitute advice and should not be relied upon in making any decision.
  • www.enjoylery.com is not responsible for the contents of any linked sites. We do not endorse the companies or products to which it links. Your access to any of these third party sites is done entirely at your own risk.
  • The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only fairly accurate values. Since most of the products have intricate handwork, there may be slight variation in the pictures displayed and the respective actual products.
  • www.enjoylery.com will not be liable for any loss of data, loss/profits or any damages under any circumstances what so ever including any circumlocutory, special, subsidiary, indirect, consequential or other damages that result from the use of or inability to use the products/services offered at www.enjoylery.com In no occurrence/event shall www.enjoylery.com be accountable to the user for any damages, losses, negligence or any actions otherwise, beyond the amount paid by the user to www.enjoylery.com for any specific product or service.
  • With a view to provide our users/customers latest information and material, www.enjoylery.com will make changes in the products or services described on this site from time to time. The prices displayed on website are for Internet orders. Availability and prices of items are cause to undergo change without prior notice. Any prices displayed on www.enjoylery.com may not be indicative of the actual selling prices in any particular area. We at reserve the right to limit sales, including the right to prohibit sales to re-sellers. www.enjoylery.com is not responsible for any typographical or photographic errors/shortcomings.

Limitation of Liability :


Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall www.enjoylery.com or any of its employees, directors, officers, agents, vendors or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the www.enjoylery.com web site, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if an authorized representative of www.enjoylery.com has been advised of or should have known of the possibility of such damages. In no event will www.enjoylery.com be liable for any damages in excess of the fees paid by you in connection with your use of the site during the six month period preceding the date on which the claim arise.

Caution :


In case of any doubts user may seek clarifications from www.enjoylery.com through Email Sales.enjoylery@gmail.com and should not use any service/place order before he gets a written clarification about the same.

Users of www.enjoylery.com are supposed to have thoroughly read and understood all the terms and conditions mentioned herein, users are considered to have unconditionally agreed, approved, understood and accepted all the terms, conditions, procedures, risks and consequences of using the products/services at www.enjoylery.com And they cannot, at any time, claim ignorance of any or all of them. All relationship of any user whosesoever situated is governed by and in accordance with the laws of Surat, Gujarat, India.

Privacy Policy

Enjoylery.com committed to protecting your privacy. We will only use the information that we collect about you lawfully.

Enjoylery.com collect information about you for 2 reasons:

  • Firstly, to process your order and second, to provide you with the best possible service. We will not e-mail for the future unless you have given us your consent.We will give you the chance to refuse any marketing email from us or from another trader in the future and we will never collect sensitive information about you without your explicit consent.
  • The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at sales.enjoylery@mgmt.com. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Shipping Policy

Delivery

  • ​Estimated Shipping Time
    • For Available Products : 7 to 10 Days
    • For Pre-Book Products : Based on product policy and mentioned dispatch date at display
    • For Make To Order Products: Depend on order quantity (Max. 15-20 days)

 

  • We deliver to all and any postal address around the world. Courier companies do not deliver to P.O.Box address, so we request you to provide full street address with pin code / zip code.
  • Please note that residential shipments to USA & some other countries will be left at door if someone is not there to receive the package or no one answers the door bell. Our courier Partners will not be able to provide sign confirmation of delivery made in such cases.
  • To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted.
  • For the closing on Saturdays and Sundays all most countries so delivery will be late. In many Islamic countries Fridays are normal off days. Some times we can try to organize deliveries on Saturdays also with out any extra cost on case to case basis.
  • Further deliveries are generally made during normal working hours of courier companies and these vary from country to country.
  • Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partner, does not make any pick-ups on those days.

Kindly calculate the cost here...

  • Shipping cost is not built in each items price.Fair & transparent shipping rates. 
  • Please also note that the shipping rates are weight or volumentric weight based. The weight of any product can be found on its detail page. To match the policies of the shipping companies we use, all weights will be rounded up to the next kg.

International Order...

  • International shipping and handling rates is based on the size of your order: the larger you order, the lower the rate.
  • We ship all orders by fastest possible air courier services like DHL, FED-EX,ARAMEX, Speed Post etc and they deliver within 48-72 hours across USA, Europe and all Major cities of Middle and Far East.
  • If you are looking for alternate shipping options, then cheaper and slower shipping options can be suggested. On request, we can also make special quotes for shipping if the merchandise order amount is large.
  • Guide :  you can contact us on customer support or can email us at support@enjoylery.com for manual order.
  • If you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations. Often, products will be shipped separately from one another for added safety in transit, so you may receive more than one delivery to your address.
  • Please note that all the products will be shipped from Surat (Guj.)India.

FAQ for International Orders

  • Are there any restrictions on international shipping?
    • There are no restrictions.
  • Are there any additional charges on international shipping?
    • The shipping charges may vary from product to product, depending upon the respective country. For that reason we have shown per products policy link on their individual product page.

Insured Products Facts...

  • Enjoylery.com is shipping all parcels as fully insured at no extra cost to customers. If courier company fails to deliver, you do not suffer any loss. Don’t worry about your product we will try to personally deliver at your place. But we will not be responsible for lost and stolen packages or any full or partial damages to the package after being left at customer's address by postal / courier agency.

Our notifications...

  • We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier companies website details along with expected date of delivery. Customer may also check the same on Courier company's tracking page.
  • Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites.
  • We will also change your address...
  • Once an order is registered, you can also make any alterations. However, address alteration requests may be accommodated within 24 hours with order information. You may send your alteration request to sales.enjoylery@gmail.com and also call us on customer care.
  • Please check once your address before making order...
  • Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees, we will not bear any charges. Please make sure your shipping address is correct.
  • In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.
  • Cancellation of order:
    • You may send your cancellation request to: sales@enjoylery.com and also call us on customer care withhin 24 hours with order information.
    • For Refund of any cancelled order we will process your refund within 5 - 7 working days.

Tax & Custom Duties...

  • Taxes and Duties are not in our control may be vary by time to time basis so can be change without prior notice. They vary according to the rules of different countries and must be paid directly by the buyer. Taxes and Duties are included in our ordering process is only for indian Users and vendors, but in case of international vendors and users may be charged  by your government.
  • International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.
  • They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.
  • Please note order is lost...
    • If a shipment is lost in transit, we wait for 15 to 20 days and then reprocess/reship the order.
    • If you have any question about our shipping policies, please email us at sales.enjoylery@gmail.com

Return & Cancelleation

Buyer Advantage

Enjoylery.com runs a very strong, safe and reliable ,buyer Safety measures, so that our valuable clients experience safe and hassle free buying. 

In order to ensure Buyer Advantage we are using following measures:

Verified Supplier:

  •  All the products selling at www.enjoylery.com are checked thoroughly for their warranty/authencity etc. and also the Goodwill/Reputation of the manufacturers are being checked by our expert team. Therefore you don't have to worry about anything and have tension free buying.

 Buy Products Worldwide:

  •  We shipping products worldwide with insurance through tie up with reputed courier and logistic partners so you can rest assured for tension free buying from our site.

  
Secure Payments:

  • We are providing variety of payment method to choose from also tie up with reputed payment gateway so your payments processing are secured with us.

 
Easy Returns:

  •  Please see that  while going for the replacement, the  product is in its original condition regarding its price tag/packing slip, original packing etc as was been delivered to you. In case if you have any queries/issues please do call our customer support team for any type of help to make easy your delivery within specified time.

Offer

     1.At Enjoylery.com, we are always committed to provide you best deals and offers.

     2. Deals and Offers are categorised into following categories:

                    Discount.

      3.Discounts offered with any product will be deducted immediately in your order.

      4. In case you do not accept the order or choose to return some of the products, corresponding discount will not be credited to your account.

Note :

Enjoylery.com reserves the right to change the terms and conditions of this offer or completely withdraw it without any prior notice.

Available Payment Option

We Offer You A Number Of Payment Options, Allowing You To Choose What Suits You Best.

Offline Payment Options :

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Bank transfer :Simply click on the option of payment by Bank transfer, and the details will be shown and provided to you immediately.

Cheque : You can pay us through cheque as well, for a secure payment transaction if located in india only.

 

Online Payment options : 

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Debit/Credit card :You can also pay us through credit cards as well as debit card, as we accept all the major international charge plates, keeping your details encrypted and data-secured.

Netbanking : You can also pay us through netbanking if available with at all indian bank.

Paypal : Throgh this payment option you can pay us from any cornet of world in global currency.